Müştəri psixologiyası satışda necə tətbiq olunur?
Alıcının qərar meyarını, tərəddüdünü və qiymətə münasibətini anlamaq təqdimatı uyğunlaşdırmağa kömək edir. AİTM-in satış psixologiyası proqramında müştəri davranışı və etiraz ssenariləri işlənir.
Sales Psychology Program
Request a proposal
Sales training: sales psychology
Behavioral Science · Decision-making · Persuasion
This sales training program provides practical instruction on sales psychology, customer behavior, and persuasion techniques. Rather than focusing on the product itself, the sales psychology training... ...teaches how the human brain thinks, makes decisions, and why people say "yes." As a course in sales psychology, it equips participants with insights into customer psychology, persuasion techniques, and strategic sales approaches.
Training programme
Sales Psychology (PDF)
Practical Sales Psychology Track
behavior · persuasion · trust
Trust
building trust
Influence
mechanisms of influence
Decision
psychology of decision-making
Practice
real-world sales scenarios
Premium program
Sales Psychology Academy
AZN
790
- Sales professionals
- B2B and B2C
- Certificate
For those looking to make a difference in sales
What does the sales training cover?
This sales psychology training teaches how to understand human behavior, reduce resistance, handle objections, and influence the decision-making process. The program is built around real-world dialogues, role-playing exercises, and closing techniques used in both B2B and B2C sales.
- The psychology of decision-making
- Mechanisms of trust and persuasion
- Customer behavior models
- The psychological roots of objections
- Emotional vs. rational selling
Who is this course for?
- Sales professionals
- Sales managers
- Entrepreneurs
If you want the customer to convince themselves rather than trying to convince them, this program is for you.
Training Program
Psychological and strategic stages of sales decisions
- Conscious and subconscious decision-making
- The brain's reactions to threats and opportunities
- The impact of emotion on purchasing decisions
- The psychological formula for trust
- The critical role of the first 30–90 seconds in sales
- The impact of body language and tone of voice
- Rational and emotional customer types
- Price-focused vs. The value-focused customer
- Analysis of customer decision-making motives
- Social proof and the authority effect
- Scarcity, urgency, and the paradox of choice
- Psychological triggers leading to "Yes"
- Objections: "It's expensive," "I'll look later," "Let me think about it"
- Underlying reasons behind objections
- An approach based on agreement rather than argument
- The right sequence of logic and emotion
- Sales strategy based on customer type
- Constructing the value proposition
- How stories affect the brain
- Selling a problem-solution story, not just a product
- Structuring the sales pitch
- Reducing price resistance
- Value arguments instead of discounts
- Psychology of premium sales
- The psychological timing of the close
- “Fear of loss” and decision pressure
- Repeat sales and long-term relationships
- Real-world B2B and B2C sales scenarios
- Role-playing and live feedback
- Developing a personal sales style
Start viewing sales differently now
Apply now and gain a psychological edge in sales.
MÖVZU ÜZRƏ CAVABLAR
Seçimə kömək edən suallar
Proqramın əhatəsini və mövzunun praktik tətbiqini qısa şəkildə aydınlaşdırın.
DAVAM ET
Əlaqəli təlimlər
Eyni istiqamətdəki digər mövcud proqramları araşdırın.
Praktiki satış təlimi
B2B və B2C satış dialoqu, ehtiyacın aşkarlanması, etirazlarla iş və satışı bağlama üzrə praktiki proqram.
Proqrama baxKorporativ satış təlimi
B2B müştərilərlə iş, danışıqlar, təkliflərin hazırlanması və satış prosesinin idarə edilməsi.
Proqrama baxRəqəmsal satış təlimi
Lead generation, satış hunisi və onlayn kanallarda müştəri ilə ünsiyyət üzrə proqram.
Proqrama bax