Soft skills and workplace communication
Difficult Conversations and Conflict Resolution
Prepare tense workplace conversations and practise active listening and constructive agreements.
790 AZN
Soft skills and workplace communication / 1:1
Feedback and Coaching Conversations
Practise developmental feedback and one-to-one coaching conversations using real workplace cases.
Who is it for?
For team leads, new managers, HR professionals and mentors.
Programme
Learn to separate observation from judgement, give clear feedback, ask useful coaching questions and agree on measurable development steps. This is not a professional coach accreditation.
- Session 1: feedback purpose and observable facts
- Session 2: clear and respectful feedback practice
- Session 3: coaching questions and active listening
- Session 4: performance conversation simulation
- Session 5: development commitments and follow-up plan
What will we work on?
We will prepare a feedback and development meeting script for one real employee situation.
Programme references
These sources informed the topics; this programme is not a certificate or accreditation from those organisations.
Format
Individual live online training only: one participant and one trainer. 5 sessions × 90 minutes (450 minutes total). Zoom / Google Meet; schedule agreed individually.
- Live online
- Zoom / Google Meet
- 1:1
- 1 participant + 1 trainer
- Teaching language
- Azerbaijani
- Schedule
- Days and times are agreed between the trainer and participant.
- Certificate
- A certificate is provided to participants who complete the programme in accordance with AİTM rules.
Expected outcome
You will create a repeatable one-to-one meeting structure, feedback example and development plan.
Frequently asked questions
How is the schedule arranged?
Days and times are agreed between the trainer and participant.
What language is the training in?
Azerbaijani
Is a certificate provided?
A certificate is provided to participants who complete the programme in accordance with AİTM rules.
AİTM / 1:1
Tell us about your goals
Send an application so we can discuss the programme and schedule.
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