Soft skills and workplace communication
Difficult Conversations and Conflict Resolution
Prepare tense workplace conversations and practise active listening and constructive agreements.
790 AZN
Soft skills and workplace communication / 1:1
Critical Thinking and Decision-Making
Separate evidence, assumptions and alternatives to make better-supported workplace decisions.
Who is it for?
For managers, analysts, project owners and professionals facing complex choices.
Programme
Frame the problem, check evidence quality, recognise cognitive bias, compare options against criteria and communicate a decision clearly. Exercises use a real or sample workplace case.
- Session 1: problem framing and decision criteria
- Session 2: source quality and assumption checks
- Session 3: cognitive bias and alternative scenarios
- Session 4: risks, trade-offs and decision matrix
- Session 5: decision communication and follow-up measures
What will we work on?
We will capture the facts, assumptions, risks and alternatives for a decision you choose.
Programme references
These sources informed the topics; this programme is not a certificate or accreditation from those organisations.
Format
Individual live online training only: one participant and one trainer. 5 sessions × 90 minutes (450 minutes total). Zoom / Google Meet; schedule agreed individually.
- Live online
- Zoom / Google Meet
- 1:1
- 1 participant + 1 trainer
- Teaching language
- Azerbaijani
- Schedule
- Days and times are agreed between the trainer and participant.
- Certificate
- A certificate is provided to participants who complete the programme in accordance with AİTM rules.
Expected outcome
You will create a decision matrix, short rationale and follow-up measures.
Frequently asked questions
How is the schedule arranged?
Days and times are agreed between the trainer and participant.
What language is the training in?
Azerbaijani
Is a certificate provided?
A certificate is provided to participants who complete the programme in accordance with AİTM rules.
AİTM / 1:1
Tell us about your goals
Send an application so we can discuss the programme and schedule.
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