Soft skills and workplace communication
Difficult Conversations and Conflict Resolution
Prepare tense workplace conversations and practise active listening and constructive agreements.
790 AZN
Soft skills and workplace communication / 1:1
Psychological Safety and Trust
Leadership behaviours that help team members speak up, ask questions and learn from mistakes.
Who is it for?
For team leaders, HR professionals and managers improving collaboration.
Programme
This leadership programme focuses on inclusive participation norms, listening, respectful responses and learning conversations. It is not clinical or psychological treatment.
- Session 1: trust and barriers to speaking up
- Session 2: leader listening and response behaviours
- Session 3: inclusive meeting practices
- Session 4: learning conversations after mistakes
- Session 5: team agreement and follow-up
What will we work on?
We will design team-specific practices for meetings, feedback and discussing mistakes.
Programme references
These sources informed the topics; this programme is not a certificate or accreditation from those organisations.
Format
Individual live online training only: one participant and one trainer. 5 sessions × 90 minutes (450 minutes total). Zoom / Google Meet; schedule agreed individually.
- Live online
- Zoom / Google Meet
- 1:1
- 1 participant + 1 trainer
- Teaching language
- Azerbaijani
- Schedule
- Days and times are agreed between the trainer and participant.
- Certificate
- A certificate is provided to participants who complete the programme in accordance with AİTM rules.
Expected outcome
You will create team agreements, leader dialogue examples and a follow-up plan.
Frequently asked questions
How is the schedule arranged?
Days and times are agreed between the trainer and participant.
What language is the training in?
Azerbaijani
Is a certificate provided?
A certificate is provided to participants who complete the programme in accordance with AİTM rules.
AİTM / 1:1
Tell us about your goals
Send an application so we can discuss the programme and schedule.
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